ProtonRx

Terms of Service

Last updated: 10 October 2026

By creating an account or using ProtonRx you agree to these terms.

Who may use ProtonRx

ProtonRx is for doctors registered with the Bangladesh Medical & Dental Council (BMDC) and their authorised staff. You must provide accurate registration details and keep your login secure.

Your clinical responsibility

ProtonRx is a writing and record-keeping tool. Medicine suggestions, doses, templates and other content are aids only. You remain fully responsible for every diagnosis, prescription and medical decision, and for checking each prescription before giving it to a patient.

Patient data

You are responsible for collecting patient information lawfully, keeping it confidential, and sharing it only with the patient or as permitted by law. See our Privacy Policy for how the app handles data.

Free plan and subscription

• New accounts include a limited number of free prescriptions, as shown in the app.
• After that, a paid subscription (Pro) is required to keep using the app. Prices and plans are shown in the app before you pay.
• Pro is valid until the date shown in the app. When it ends, the app is locked until you renew; your data stays on your phone.
• Payments are processed by SSLCommerz. Refunds follow our Refund Policy.

Acceptable use

Do not misuse the app, attempt to access other accounts, interfere with our servers or payments, send spam SMS through the app, or use it for anything unlawful.

Backups

Cloud backup (Pro) covers records but not photos or files. You are responsible for making backup files of photos and files and keeping them safe. We are not liable for data lost from a lost, damaged or reset phone.

Account suspension

We may pause or close an account that breaks these terms, provides false registration details, or is used fraudulently. Where possible we will contact you first.

Availability

We work to keep ProtonRx reliable but do not guarantee it will be error-free or always available. Features may change over time.

Limitation of liability

To the extent permitted by law, ProtonRx is not liable for indirect or consequential losses, or for clinical outcomes arising from the use of the app. Our total liability is limited to the subscription fee you paid in the previous three months.

Governing law

These terms are governed by the laws of Bangladesh.

Contact

WhatsApp support: 01822616361